Reference

Legal terms for your sweetalert2 account

sweetalert2 Legal details bring account access, wallet handling and data choices into one clear place for you.

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sweetalert2 Legal terms for your sweetalert2 account
POLICY CONTACT

Where to ask about Legal terms

A clear contact path helps when a Legal question affects your account or wallet status. Start from the account support route and include the email or phone detail linked to your profile, without sending a password or full payment credentials. For a DANA, OVO, GoPay or QRIS issue, attach the payment receipt reference and the displayed status so we can trace the right event. Questions about access in Makassar or another Indonesian location are assessed against the same wording: where local law permits.

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Account access

Use the account help path when phone verification, login details or an eligibility question prevents access. We can check the account state against the details you provide and explain which Legal condition applies before you try another sign-in route.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the receipt reference, amount and time shown in your account record. We use those details to separate a pending wallet event from a completed one without asking you to disclose your security code.

Policy request

Send a request about correction, access or removal of personal data through account support. State the exact change you need and the email or phone attached to the account; we may verify ownership before changing a Legal record.

DATA PRACTICE

What our Legal process covers

Our Legal process is designed around the records that affect your account, payments and access decisions.

Account data

We use the account details you submit to create access, complete phone verification and connect a support request to the correct profile. Review each field before submission, because an inaccurate name or phone number can delay a Legal or wallet status check.

Payment references

A receipt reference helps us trace DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We do not need your wallet PIN, one-time code or full banking password. Keep those secrets outside every support message and account form.

Cookies

Browser cookies can support sign-in continuity, security checks and the return path from a payment page. You can manage available cookie choices in your browser. Removing required cookies may interrupt phone verification or make the account path ask you to sign in again.

Account security

Your password, phone verification code and wallet credentials belong only to you. Sign out on a shared device, avoid forwarding one-time codes and contact us if an account detail changes without your action. We may pause a request while ownership is checked.

Record retention

We retain account, support and transaction records only as needed for access administration, payment tracing, dispute handling or a legal obligation. A request to remove data may therefore be limited where a transaction record still needs to be preserved.

Change requests

You can ask us to access, correct or remove eligible personal data through the policy contact path. Include the requested action and your account identifier. We verify the request first, explain any restriction, and record the outcome against the relevant account.

Answers about Legal and sweetalert2

These Legal answers address the questions we expect you to have before opening or using an account from Indonesia. They cover eligibility, account records, payments, cookies, access requests and contact steps. The wording shown here does not replace the conditions displayed during your account flow. Where the answer depends on location, the deciding phrase is always where local law permits.

Legal means your access must comply with the laws that apply to your location and account activity. Access depends on local law, so check your position before opening an account. We may require phone verification and accurate account details before allowing account access.

Yes. You can request access to eligible account and support data through the policy contact path. Include the email or phone attached to your profile, describe the records you need, and complete ownership checks. We may restrict records that must remain for a legal or payment reason.

We use the receipt reference, displayed status and account details to trace a DANA or QRIS event. Do not send a PIN or one-time code. A pending receipt remains a payment-status matter and does not by itself confirm account eligibility or create access.

Contact account support with the exact field that needs correction and the account identifier connected to it. We verify ownership before changing a phone, email or identity detail. Correct information matters because mismatched details can delay wallet checks or a request involving your Legal records.

You can ask us to remove eligible personal data through the policy contact route. We first confirm that the request comes from the account holder. Some transaction, dispute or security records may need to remain for an applicable operational or legal period.

Required browser cookies can support sign-in continuity, phone verification and payment return steps. If you remove them, the account path may ask you to authenticate again or may not preserve a payment handoff. You can manage available cookie choices in your browser settings.

Location alone does not decide access. If you are in Denpasar, eligibility still depends on local law and the account conditions shown during sign-in. Use your own verified details, select an available payment route, and contact support if the access state is unclear.

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